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Glamour Privacy Statement

Collection and use of personal information

Glamour rightfully respects your privacy, which is why we work hard to ensure that your details stay safe and secure. Any personal data provided by you will be treated with the utmost care and responsibility. You can be rest assured that your information will not be sold to or shared with any third party. Personal information collected online will only be disclosed within our corporate group for internal use only.

We shall take all reasonable steps to protect your personal information. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

The personal information we collect from you may be used in some or all of the following ways:

  • To deliver the products you have purchased from Glamour
  • To update you on the delivery of your order and for customer support purposes
  • To provide you with relevant product information

If you subscribe to our email newsletter we will also use your email address to send you promotional material. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the email send to you.

Updating your personal information

You can update your personal information at any time by accessing your account on Glamour’s website. You can call our hotline on 0706 870 7580 weekdays from 8am - 8pm or email our Customer Services team anytime on [email protected] We are here to support you!

Security of your personal information

Glamour ensures that all information collected will be safely and securely stored.

We protect your personal information by:

  • Restricting access to personal information
  • Maintaining technology products to prevent unauthorised computer access
  • Securely destroying your personal information when it is no longer needed for our record retention purposes

Glamour uses 128 - bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one Trillion years to break and is the industry standard.

Disclosure of personal information

We will not share your information with any other organizations other than related companies and those third parties that are directly related to the delivery of the products you have purchased from Glamour’s website.

In exceptional circumstances Glamour may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. Glamour is committed to complying with the Promotion of Access to Information Act 2 of 2000 and its principles.

Collection of non-personal information

As a means of improving our site, products and service to you, when you visit Glamour our company servers will automatically record information that your browser sends whenever you visit another website. This data may include:

  • Your computer's IP address
  • Browser type
  • Webpages you were visiting before you came to our site
  • The pages that you visit with Glamour
  • The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation purposes, in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information. The data stored in these ‘cookies’ does not permit for any individual to be identified and hence cannot be linked back to one individual. Should you want to deactivate these cookies you can do so in your browser preferences.

Changes to the privacy policy

Glamour reserves the right to modify and change this Privacy Policy at any time. Any changes to this policy will be published on our site.

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